- Полный рабочий день
Key Account Manager (language providers)
09 april 2021, 17:28
Pangea Translation Services Ukraine is looking for Key Account Manager to join office in Kyiv and help build the growing team of language providers.
- Work directly with the client, to ensure communication is established, client brief is set up and all needed information has been received, to ensure the best
- Negotiating the Project's details with the Customer (language combinations, file types, special instructions, terms, delivery deadline)
- Finalize and deliver the Project following up with the Customer's instructions and guidelines
- Work closely with Project Managers to ensure that all projects are handled appropriately with keen attention to detail for outstanding quality
- Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service
- Research and develop a sound understanding of all market industries relevant to Pangea, including industry leaders, current events, and any other pertinent data
- BA/BS degree in Business Administration, Sales or relevant field
- Bachelor's Degree (localization, linguistics, or with equivalent experience) is an advantage
- Proven work experience as a Key Account Manager, Account Manager, or relevant role at the Language Service Provider's Agency, Travel Agency, or as a Concierge manager in an international hotel.
- Experience delivering client-focused solutions to customer needs
- Tech-savvy with excellent knowledge of MS Office tools
- Perfect commands of ENGLISH language (written and spoken) is a must
- Knowledge of CAT tools (MemoQ, Trados, Zoho CRM, SDL, WordBee, WordFast, XTM)
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to details
- Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
- Excellent listening, negotiation, and presentation abilities
- Excellent written and verbal communication skills
What company offers:
- Official employment
- A chance to grow within a fast-growing company
- A positive management and team player environment
- Competitive salary plus benefits
- Сorporate training and development
- Office near Ploscha Lva Tolstogo metro station
If you are interested in our offer, please send your CV in English.
Please note that we will contact only selected candidates.